FAQ’s

To enrol on any course you need to click the ‘Add to Basket’ button on any course page and complete the enrolment process, entering your billing details and payment method at checkout.

Yes. You are welcome to order the course for a family member, friend, work colleague, staff members and more.

When placing your order, send us an email to inform us the course is for someone else and we will create an account for them.

Yes, you are able to enrol on as many courses as you like. Many of our learners take more than one course at a time.

You are welcome to purchase 1, 2 or even 10 courses. It’s entirely up to you.

Yes, you are able to study our online courses from anywhere in the world. We have students in over 150 countries and welcome all international students onto our courses.

You study our courses anytime from anywhere, as long as you have an internet connection.

Hello Canine is not like a traditional college or learning institution where set dates for enrolment exist. We provide online courses that are completely flexible.

With our online training courses you enrol and start your course today. You have complete control over your own learning.

Yes. Once you have finished the course you will receive a CPD Accredited certificate as evidence of your professional development.

This digital certificate is included free and will be sent to you via email in PDF format once you have completed the course. Hard copies of certificates are available for an additional £15.

Yes, we print your certificate. We offer hard copy certificates for £15. We will produce your certificate on premium certificate paper and add our official seal embossed.

Certificates are sent out in first class post within 3-5 working days.

We accept online payments.

We accept all PayPal, Credit and Debit Cards

No. The course price you see listed is the only cost you have to pay to study the course. There are no hidden fees or anything like that.

When you finish the course, you will be awarded with a PDF certificate of achievement which you print out yourself. Or if you require us to print the certificate on hard copy, you pay an optional £15.

Other than that, there are no additional costs or fees whatsoever.

Yes. We offer a 14 days peace of mind guarantee. As long as you haven’t logged into the course, you will receive a full no questions asked refund within the first 14 days after ordering.